18th March 2021 – BigCommerce, a leading Open SaaS eCommerce platform for fast-growing and established brands, is providing Detected functionality to more than 60,000 merchants across the world. This diverse global merchant community, which spans brands like Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, Sony and Vodafone, now has the option to display Detected’s interactive icon on their websites.
Opening the Detected profile lets customers review the merchant’s business credentials in real-time. Detected gathers this information automatically from data sources across the globe, standardises it and presents everything in an easy-to-understand format so customers are confident with who they are buying from. Detected is the only company in the world to surface this insight on an e-commerce store’s front-end website.
Deepak Anand, Senior Director, EMEA, BigCommerce said: “Trust online is crucial to the modern-day consumer. By partnering with Detected, BigCommerce continues to strengthen its trust offering for both merchants and consumers.”
Liam Chennells, Chief Executive Officer at Detected said: “The pandemic has seen many people shop online for the first time, many of whom take what they see at face value and believe because something is online it can be trusted. Recent news headlines have shown the reputational damage that can occur when companies underinvest in merchant due diligence. Consumers want safe, secure buying experiences and Detected enables BigCommerce’s merchants to provide consumers transparency they can trust.”
Detected is used by online marketplaces and e-commerce providers across the world. Customers and partners include BigCommerce, Machine Compare, mellow.store, and Kaleida.
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